Services

Starter — $199 AUD / month

A practical, low-risk entry plan for businesses that need a professional web presence and basic automation quickly.

Included features:

• Website Creation — A modern, responsive website (1–3 sections/pages or single landing page, depending on needs). Delivered with: clear headline, services, contact form, Google Maps embed and mobile optimisation. Basic on-page SEO (titles, meta descriptions, alt tags) and initial content drafting.

 

• Basic AI Chatbot — FAQ-style chatbot (integrated on site) that answers common enquiries and captures lead details (name, email, enquiry). Handover to live contact preserved.

 

• Basic Email Automation — One simple email sequence (welcome + one follow-up) using templated messaging to acknowledge enquiries and prompt bookings.

 

• 1 Appointment Booking Integration — Calendly (or equivalent) linked to your website; single calendar/ service configured and connected to your Google Calendar.

 

Deliverables & timeline:

Kickoff & audit: 1–2 business days after sign-up.
Site live: 5–10 business days (depends on content and assets from the client).
Initial chatbot & booking configuration included at launch.

 

Support & reporting:

Email support (business hours) and monthly performance snapshot (visits, leads captured, bookings).
Minor content updates: 1 per month included.

 

Ideal for: sole traders, cafés, small retail or trades starting their digital presence.

Optional add-ons: extra pages, additional booking types, pay-per-click setup (billed separately).

Growth — $649 AUD / month — Most Popular

Balanced plan for businesses that want continuous improvement: regular site updates, more sophisticated automation and measurable analytics.

Included features:

• Website Creation + Updates — Full 3–6 page site (or multi-section), plus monthly website updates and content tweaks. Conversion optimised layouts (clear CTAs, service pages, photo galleries where appropriate).

 

• Advanced AI Chatbot — Multi-flow chatbot able to handle bookings, FAQ branches, lead qualification and integration with your CRM or Google Sheets. Customised tone and fallback to human contact when needed.

 

• Advanced Email Automation — Multi-step sequences (welcome series, appointment reminders, re-engagement) with basic segmentation and trigger rules (e.g., new lead, booked, no-show).

 

• Multi-Appointment Booking — Multiple service types, staff/slot assignment and calendar sync across team members.

 

• Analytics Dashboard — Monthly dashboard showing website traffic, lead sources, chatbot engagements, booking conversions and email open/click metrics.

 

Deliverables & timeline:
Kickoff & 360° visibility audit within 48 hours.
Initial site + automation live within 7–14 business days.
Monthly update cadence — we implement agreed changes and test conversion improvements.

 

Support & reporting:
Priority email support (business hours).
Dedicated monthly performance report with suggested optimisation actions and a quarterly strategy call.
 

Ideal for: established small businesses and salons, clinics, cafés, and professional services that want steady growth and measurable ROI.

Optional add-ons (priced separately): paid ads management, deeper SEO campaigns, and reputation management.

 

Premium — $999 AUD / month

Full-service package for businesses that want a hands-off, high-impact digital presence with strategic growth programmes and priority support.

Included features:

• Full-Service Website — Bespoke multi-page website with advanced UX, conversion funnels, CMS access, image optimisation and priority revisions. Ongoing content refreshes as part of the monthly service.

 

• Chatbot — Tailored, multi-channel bot flows with booking, payments (if required), lead scoring and CRM handover. A/B testing of bot dialogues to improve conversion.

 

• Email Automation — Comprehensive multi-channel sequences: onboarding, transactional, promotions, loyalty programmes and dynamic personalisation where applicable.

 

• Advanced Appointment Scheduling — Sophisticated scheduling with staff/resource allocation, cancellations, rescheduling workflows and calendar integrations across platforms.

 

• Optional Paid Ads Management — Campaign creation and ongoing management (Google/Meta). We create ad copy, set targeting, optimise bids and report on spend vs return. (Ad spend billed separately + management fee.)

 

• SEO Consultation — Technical & on-page SEO audit, priority fixes, content briefing and keyword strategy to improve organic visibility over time.

 

Reputation Management — Automated review requests, monitoring, and response templates. Monthly reputation health report and issue escalation support.
 
 

Deliverables & timeline:

• Kickoff & detailed strategy workshop within the first week.
• Staged website delivery: sitemap & design sign-off → build → test → launch
  (typically 10–21 business days depending on scope).
• Ongoing fortnightly optimisation sprints and monthly strategy reviews.

 

Support & reporting:

Dedicated account manager, priority support (response SLA within 48 hours).

Comprehensive monthly KPI report, traffic + conversion deep dives, and quarterly strategy session.
 

Ideal for: established SMEs, multi-staff businesses, clinics, or hospitality groups seeking serious growth and outsourced digital delivery.

Optional extras (available):

1. Advanced SEO retainer for sustained organic growth.

2. Paid advertising management packages (campaign budgets and management fees vary).

3. Custom integrations (POS, booking systems, membership platforms).

 

Reporting & KPIs you’ll receive

• Website visits & source attribution
  
  
• Leads captured (forms + chat + bookings)
  
  
• Chatbot engagement & resolution rates
  
  
• Booking conversions and no-show rates (if applicable)
  
  
• Email open/click rates and conversion metrics
  
  
• Paid ads: spend, CPC, CPL, ROAS (if applicable)
  
  
• Delivered as a concise monthly report and a dashboard snapshot.